Question 1

What is P2P crypto trading?

Accepted Answer

P2P crypto trading, or fiat-to-crypto trading, refers to buying and selling crypto using fiat currencies like USD and JPY. It enables swift conversion between crypto and fiat currencies.

Question 2

Are P2P marketplace quotes provided by CoinW?

Accepted Answer

No, quotes in the P2P marketplace come from merchants, not CoinW. CoinW only serves as an intermediary for P2P services.

Question 3

What are the fees for P2P crypto trading?

Accepted Answer

Currently, P2P service is for free. However, orders involving third-party payment methods may incur additional charges imposed by the third party.

Question 4

Can I use the P2P service without completing identity verification?

Accepted Answer

No, users must complete identity verification and set up a linked mobile phone number, nickname, and payment methods in Profile > Identity Verification to access the P2P service.

Question 5

Can I use someone else's account for payment?

Accepted Answer

No. To protect your assets, when adding a new payment method, only verified name through identity verification can be used as the account owner's name. If the name does not match, contact customer service for modification before adding a payment method.

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