FAQ

CoinW ("the Platform") is a platform specifically designed to provide digital asset trading services and related functions to users. The Platform includes the website (www.coinw.com) and mobile app software. For the sake of convenience, "we" or "our" in this Agreement refers to the Platform. All users of the Platform, including individuals, corporations, companies, enterprises, and other legal entities, are collectively referred to as "users," "you," or "your." For convenience, both we and you are collectively referred to as "the Parties," and each individually as a "Party."

The following terms and conditions (this "User Agreement" or "Agreement") constitute a contract between the Platform and you, and apply to your access and use of the Platform. By registering an account on the Platform, accessing the Platform, and/or using the services offered by the Platform ("the Services"), you agree that you have read, understood, and accepted this Agreement and any additional documents or terms referenced herein. You acknowledge and agree to be bound by and comply with the updated and revised versions of this Agreement as they may be amended from time to time. If you do not fully understand or accept this Agreement, do not register an account on the Platform or use any of the Services.

Important Notice

1. Digital assets are not issued by any government, financial institution, or the Platform itself. At present, the vast majority of digital assets are unregulated, and their value and price are not controlled or protected by any central bank or financial institution.

2. The digital asset market is still in its early stages of development, and its long-term viability and growth remain uncertain.

3. The price of digital assets is highly volatile. Investing or trading in digital assets involves extremely high risks. Digital assets are traded around the clock without limits on price fluctuations. If you cannot effectively control risk on your own, your funds may suffer partial or total loss.

4. The services provided by the Platform are based on computer network technology, blockchain technology, and other underlying technologies, which may be subject to failures, defects, hacking, exploits, errors, protocol malfunctions, or other unforeseeable risks.

5. If the Platform, at its sole discretion, determines that you have violated this Agreement, or if the services provided by the Platform or your use of the services is deemed illegal under the laws of your jurisdiction, the Platform has the right to suspend or terminate your account at any time, or suspend or terminate your use of the services or participation in digital asset transactions.

6. Digital asset trading carries very high risk and is not suitable for most people. You understand that this trading may result in partial or total loss; therefore, you should determine the amount to trade based on the level of loss you can afford. You understand that digital assets may also involve derivative risks. If you have any doubts, we recommend consulting a professional advisor.

In addition to the risks mentioned above, other unforeseen risks may exist. Please refer to and read the Risk Disclosure Statement for more specific information about risks, noting that it does not cover all possible risks. You should carefully consider your financial situation and the above risks and use sound judgment when deciding whether to buy or sell digital assets. You assume all resulting losses, and we bear no liability for them.

Platform Disclaimer

1. You understand that the Platform merely serves as a venue for you to obtain digital asset information, find trading counterparties, negotiate and conduct digital asset transactions. The Platform does not participate in any of your transactions. Therefore, you must exercise your own judgment to determine the authenticity, legality, and validity of the relevant digital assets and/or information and assume all responsibilities and losses arising therefrom.

2. Any opinions, news, discussions, analyses, prices, suggestions, and other information on the Platform are general market commentary and do not constitute investment advice. We are not responsible for any direct or indirect losses resulting from reliance on such information, including but not limited to any loss of profit and/or principal.

3. Content on the Platform may change at any time without prior notice. While we have taken reasonable steps to ensure the accuracy of information on the website, we do not guarantee its accuracy, nor are we responsible for any direct or indirect losses caused by information on the Platform or by delays or failures in linking to the internet, transmitting, or receiving notifications or messages.

4. Using an internet-based trading system also involves risks, including but not limited to software, hardware, and internet connection failures. Since we cannot control the reliability or availability of the internet, we are not responsible for any distortion, delay, or connection failures.

5. www.coinw.com is the Platform's only official external information publication platform.

6. It is strictly prohibited to use the Platform to engage in any illegal transactions or activities such as money laundering, smuggling, or commercial bribery. If any suspicious illegal transactions or activities are detected, the Platform will take all available measures, including but not limited to freezing accounts and notifying relevant authorities. We assume no responsibility for any resulting consequences and reserve the right to pursue legal action against the parties involved.

7. It is strictly prohibited to use the Platform to engage in unethical trading activities such as malicious market manipulation or unfair trading practices. If such events are detected, the Platform will take protective measures, including issuing warnings, restricting trading, or shutting down accounts, against anyone engaging in malicious price manipulation or actions that disrupt the trading system. We assume no responsibility for any resulting consequences and reserve the right to pursue legal action against the parties involved.

The Legal Disclaimer is part of this Agreement. Please review it carefully.

User Declaration

1. You guarantee that any virtual assets involved in transactions are legally obtained and that you have full ownership of them.

2. You agree to bear full responsibility for any profits or losses arising from your trading or non-trading activities.

3. You confirm that the information provided at registration is true and accurate.

4. You agree to comply with any relevant legal requirements, including reporting any trading profits for tax purposes.

5. You agree not to engage in any activities or actions that harm the interests of the Platform, whether or not they are related to the services provided by the Platform.

6. Your use of the Platform does not violate any applicable laws or regulations.

Anti-Fraud, Anti-Money Laundering (AML), and Counter-Terrorism Policies

1. To comply with AML obligations ("AML Measures") and to enforce anti-fraud and counter-terrorism policies, we will conduct comprehensive KYC (Know Your Customer) checks, customer due diligence procedures, ongoing customer risk assessments, transaction monitoring, and suspicious transaction reporting. We are required under applicable laws and policies to retain some of your information and documents and may disclose such information to partner financial institutions or government agencies. These obligations remain in effect even after your relationship with us ends.

2. We may periodically or as needed review the identity information of you and/or your related parties, including but not limited to cases where we reasonably suspect illegal activity, money laundering, terrorist financing, or where media reports link you or your associates to illegal activity.

3. To comply with AML measures, we may periodically review customer information. Therefore, we may require you to provide various personal or corporate data and information regarding the nature, purpose, or source of funds of your transactions. You and/or your associates must submit this information within 15 business days after notification. If you fail to do so on time, we may suspend or terminate all Platform services, this User Agreement, and all related transactions and business relationships, and liquidate all assets in your account or wallet.

4. If we discover that you and/or your associates are subject to economic sanctions or designated or pursued as terrorists or terrorist groups by foreign governments or international AML organizations, we have the right to suspend and terminate all services, this User Agreement, and all related transactions and business relationships without further notice.

5. Any damages or disadvantages caused to you and/or your associates as a result of our anti-fraud, AML, or counter-terrorism measures shall be borne solely by you and/or your associates. We will not be liable for any compensation.

0. Definitions

Applicable Laws refer to all applicable laws, regulations, rules, regulatory principles and requirements, notices, orders, injunctions, judgments, guidelines, and interpretations issued by government or regulatory authorities, or by self-regulatory organizations of which the Platform is a member, that govern the provision, receipt, or use of the Platform's services or any related products.

Authorized User means anyone you designate under these terms and who is authorized to act on your behalf regarding the Platform's corporate accounts.

Email Address refers to the email address associated with your account and agreed upon between you and the Platform.

Force Majeure Events include, but are not limited to:

a. Fires, strikes, riots, civil unrest, terrorist acts, wars, labor actions;

b. Natural disasters such as floods, tornadoes, earthquakes, and hurricanes;

c. Pandemics or public health emergencies of national or international concern;

d. Governmental actions or regulations that prevent the Platform from providing services;

e. Suspension or closure of the Platform's alliance partners;

f. Nationalization of the Platform's alliance partners;

g. Government-imposed restrictions on digital assets traded on the Platform;

h. Excessive changes in price, supply, or demand of digital assets;

i. Technical failures in transmission, communication, or computing facilities;

j. Failures by suppliers, brokers, agents, custodians, exchanges, liquidity pools, or regulators;

k. Liquidity providers failing to provide liquidity to the Platform;

l. Labor disputes, strikes, or work stoppages;

m. Events causing severe disruption to the digital asset market.

"Instruction" means any directive, request, or order relating to the operation of your account issued by you or an authorized user to the Platform, or any instruction that the Platform may require to be executed through such means, in such form, and in such manner for conducting any transaction.

"Intellectual Property" means: (a) copyrights, patents, database rights, and rights in trademarks, designs, know-how, and confidential information (whether registered or not); (b) any applications for registration of any of the foregoing rights and the right to apply to register any of the foregoing rights; and (c) all other intellectual property rights and any equivalent or similar forms of protection existing anywhere in the world.

"Regulatory Authority" means any foreign, domestic, state, federal, municipal, or local government, administrative, legislative, judicial, executive, supervisory, or regulatory authority, agency, quasi-governmental body, court, commission, governmental organization, self-regulatory organization with regulatory authority, tribunal, expert panel, or supranational organization, or any department or agency thereof, including any tax authority.

"Services" means the services provided to you by the Platform through the Platform.

"Trademark" means the intellectual property rights in any trademarks, service marks, and logos used or displayed on or through the Platform, website, and/or Platform services.

"Transaction" means the sale, purchase, or any other type of transaction, or the agreement to sell/purchase, relating to digital assets, their derivatives, other assets, or any other products that the Platform may permit from time to time, or the conduct of any related transactions, including depositing digital assets or fiat currency into your account or withdrawing them from your account.

"Digital Assets" means the digital representation of value or rights that can be transferred and stored electronically using distributed ledger technology or similar technology, including but not limited to cryptocurrencies, stablecoins, non-fungible tokens (NFTs), and any tokenized derivatives of any other digital assets.

1. General Provisions

1.1 This Agreement consists of the main text, Privacy Policy and Statement, Risk Disclosure Statement, Legal Disclaimer, and any other rules, statements, or instructions the Platform has issued or may issue in the future ("Supplementary Documents").

1.2 You must read this Agreement and supplementary documents carefully before using any services. If you disagree with this Agreement or any modifications, you must stop using the services immediately.

1.3 By registering, clicking "Agree," or using the Platform's services, you acknowledge that you have fully read, understood, and accepted all terms of this Agreement, which is legally binding even without a handwritten signature.

1.4 After registration, you will receive a user account and password. You are responsible for safeguarding your credentials and all activities under your account.

1.5 Only registered users can trade digital assets or access member-only services.

1.6 By registering or using the Platform's services, you confirm and guarantee:

· You are at least 18 years old or have reached the legal age in your jurisdiction and possess full legal capacity.

· If you lack legal capacity, your guardian will bear all liabilities.

1.7 Based on the laws and regulations of your country or region (including but not limited to Japan, the U.S., and the EU), you may be restricted from using the services, or this platform reserves the right to impose partial or full functional restrictions on your account. Furthermore, this platform may refuse to provide services to individuals, groups, or regions listed on high-risk lists or sanctions lists, in accordance with relevant anti-money laundering and counter-terrorism financing regulations and recommendations.

1.8 This Agreement only governs the relationship between you and the Platform, not between users or other platforms.

2. Revisions

We reserve the right to amend this Agreement at any time. The updated Agreement will take effect upon publication on the website. If you disagree, you must stop using the services. Continued use constitutes acceptance.

3. Registration

3.1 Purpose of Registration

You acknowledge and agree that your registration on the Platform is not for the purpose of violating applicable laws or disrupting the order of digital asset trading on the Platform.

3.2 Registration Process

1) You agree to provide valid information such as an email address, mobile phone number, and other required details according to the Platform's user registration page. You may use the email address or mobile number you provide or confirm, or other methods allowed by the Platform, as login credentials to access the Platform. If necessary, in accordance with the laws and regulations of different jurisdictions, you must provide your real name, identification documents, and other information required by laws, privacy policies, and anti-money laundering regulations, and keep your registration information updated, accurate, and complete. All original data entered will be considered as registration information. You are responsible for the truthfulness, completeness, and accuracy of such information and bear any direct or indirect losses and adverse consequences arising therefrom.

2) If the laws, regulations, rules, or orders of your sovereign country or region require mobile numbers to be registered with real identities, you agree that the mobile number you register is properly verified with real-name registration. You are responsible for any direct or indirect losses or adverse consequences resulting from failing to comply with this requirement.

3) Once you have legally, completely, and validly provided the required registration information and it has been verified, you are entitled to obtain a Platform account and password. Your acquisition of the Platform account and password shall be deemed successful registration, allowing you to log in and use the Platform.

4) You agree to receive emails and/or text messages from the Platform related to the management and operation of the Platform.

5) In accordance with the laws of various jurisdictions, the Platform has obligations to comply with anti-money laundering, anti-terrorist financing, and anti-fraud requirements. You must maintain your personal information up-to-date and accurate during registration and subsequent maintenance. You authorize the Platform, directly or through third parties, including but not limited to the Platform and its affiliates, relevant anti-money laundering and counter-terrorism financing systems and databases, and cooperating financial institutions, to perform necessary checks to verify your identity. This includes verifying identity information from public records (e.g., your name, current or previous addresses, date of birth, and updated identification information) and checking and validating bank account information associated with you (e.g., name or account balance). Based on the results of these investigations and reports, we may take measures we reasonably consider necessary. You further authorize third parties to perform inquiries or requests related to such checks.

4. Services

This platform only provides online trading platform services for you to conduct digital asset trading activities (including but not limited to digital asset trading services) through this platform.

4.1 Service Content

1) You have the right to browse real-time market prices and trading information for various digital asset products on this platform, submit digital asset trading instructions, and complete digital asset transactions through this platform.

2) You have the right to view the information associated with your user account on this platform and to use the functions provided by this platform.

3) This platform provides virtual asset wallets in different currencies and, in accordance with the laws of your region and at the discretion of the company, offers specific virtual asset application functions. These functions include but are not limited to storing, receiving, sending, and participating in fixed deposits (provided by this platform within the legal scope).

4) You have the right to participate in website activities organized by this platform in accordance with the activity rules published by this platform.

5) This platform is committed to providing you with virtual asset services and other services without violating the laws of your region.

4.2 Service Rules

By accessing or using the Services, you agree to comply with the following Service Rules. You acknowledge that the Platform may monitor, review, and take actions in accordance with this Agreement and applicable laws.

4.2.1 Compliance, lawful use and source of funds

You must comply with all applicable laws, regulations, regulatory requirements, and the Platform's policies/rules (as updated from time to time). You represent and warrant that: (i) the Digital Assets and funds you deposit, trade, or withdraw are from legitimate sources and are not derived from or connected with any unlawful activity; and (ii) your use of the Services will not cause the Platform to breach any applicable law, regulatory requirement, sanctions regime, or other legal obligation. You must not use the Services for any illegal purpose or in any manner that infringes or harms the rights of the Platform or any third party.

4.2.2 Account security; no sharing or third-party use

You are responsible for safeguarding your Account, credentials and security measures (including login password, trading/fund password, 2FA credentials, mobile number, verification codes, API keys, devices and any other authentication method). You are responsible for all activities carried out through your Account, whether or not authorized by you, except to the extent caused by the Platform's gross negligence or willful misconduct (where applicable law permits).

You must not sell, transfer, assign, lend, rent, share, or otherwise permit any other person to access or use your Account, or use another person's account, without the Platform's prior written consent. If you suspect any unauthorized access, loss, compromise, or other security incident, you must promptly notify the Platform and follow the Platform's security instructions. The Platform may, where necessary, restrict, suspend, or terminate access to your Account pending verification.

4.2.3 Accuracy of information; KYC/AML cooperation

You must provide accurate, complete, and up-to-date information and documentation requested by the Platform for KYC/AML, sanctions screening, risk assessment, investigations, or other compliance purposes. You must promptly update any changes to your identity, address, beneficial ownership (if applicable), control, or other material information. Failure to provide requested information may result in delays, restrictions, suspension, or termination of Services and/or transactions.

4.2.4 Proper use; no interference, manipulation or abuse

You must not interfere with or disrupt the normal operation of the Platform or the orderly conduct of trading. You must not use any device, software, algorithm, automated means, or other technical method to access, scrape, overload, attack, or interfere with the Services, or to bypass any access restrictions, security measures, or risk controls. You must not make false statements, fabricate facts, or otherwise maliciously disparage the Platform.

4.2.5 Taxes and expenses

You are solely responsible for determining and paying any taxes, duties, or government charges applicable to your use of the Services, and for any costs incurred in connection with your use of the Services (including but not limited to hardware, software, internet access, and service fees), except as expressly stated otherwise by the Platform.

4.2.6 Compliance with updates; termination

You shall comply with this Agreement and any additional terms, notices, guidelines, and operating rules published or updated by the Platform from time to time. You may stop using the Services and close your Account in accordance with the Platform's procedures, subject to any outstanding obligations, open positions, investigations, legal holds, or compliance requirements. The Platform may restrict, suspend, or terminate your access to the Services as permitted under this Agreement and applicable law.

4.2.7 Prohibited Activities

You must not engage in any activity or conduct on the Platform or through the Services that is illegal, prohibited, abusive, or otherwise harmful to the Platform, its users, or any third party, including without limitation:

4.2.7.1 Unlawful conduct

Using the Services for money laundering, terrorist financing, fraud, scams, extortion, theft, bribery/corruption, market abuse, sanctions evasion, or any other unlawful activity.

4.2.7.2 Abnormal trading, exploitation and improper benefits

Engaging in abnormal, manipulative, deceptive, or disruptive trading behavior (including wash trading, self-trading, spoofing, layering, pump-and-dump, price manipulation, or other market abuse), or exploiting any vulnerability, technical defect, system error, latency, or other irregular or unauthorized means to obtain improper or unjustified benefits (including abusing promotions, rebates, airdrops, referral programs, fee discounts or rewards).

4.2.7.3 Account misuse and circumvention

(i) Using your Account on behalf of another person, permitting third-party access, or operating a shared/pooled account without the Platform's written consent; (ii) providing false, misleading, or forged information or documentation; (iii) attempting to bypass KYC/AML controls, geographic restrictions, access restrictions, limits, or any other risk controls of the Platform.

4.2.7.4 Harmful, illegal or infringing content

Posting, uploading, transmitting, or otherwise making available any content that is unlawful, offensive, threatening, abusive, harassing, pornographic, defamatory, obscene, invasive of privacy, hateful, discriminatory, or otherwise objectionable, or that infringes any intellectual property rights, privacy rights, or other rights of any third party.

4.2.7.5 Unauthorized communications and impersonation

Sending or facilitating unsolicited commercial messages (spam), phishing, or other deceptive communications; impersonating any person or entity; or using, forging, or manipulating email headers, sender information, subject lines, or other identifiers in connection with the Platform without authorization.

4.2.7.6 Malware and technical attacks

Uploading, transmitting, or otherwise making available any code, file, or program containing viruses, malware, Trojan horses, worms, logic bombs, or any other harmful component, or any code/file/program designed to disrupt, damage, interfere with, or limit the functionality of software, hardware, networks, or telecommunications equipment.

5. Transaction and Service Fees

5.1 You agree to pay all fees and charges in accordance with the Platform's published product and service fee schedule, as may be updated from time to time.

5.2 You authorize the Platform to deduct all fees, commissions, interest, penalties, and any other charges arising under this Agreement or any applicable product terms directly from your account. If the digital assets in your account are insufficient to cover such charges, you agree to pay the outstanding balance.

5.3 The Platform reserves the right to modify transaction fees and product/service fees at its discretion from time to time.

6. Rights and Obligations of the Platform

6.1 Eligibility and acceptance

If you do not meet the eligibility requirements under this Agreement or applicable laws, the Platform may refuse your registration, onboarding, or access to any part of the Services. If an Account has already been opened, the Platform may restrict, suspend, or terminate the Account and/or Services, and may take any actions permitted under this Agreement and applicable law, including reporting to competent authorities where required. The Platform reserves the right to accept or reject any registration or continued use of the Services in its discretion, subject to applicable law.

6.2 Risk-based restrictions; product access and suitability

The Platform may apply risk-based measures to your Account and any Account(s) that the Platform reasonably believes are connected or associated (including accounts under common ownership/control or otherwise linked through risk indicators), including restricting, suspending, or terminating access to certain products or features (e.g., high-risk products, leverage, derivatives, promotions) where the Platform reasonably determines this is necessary for risk management, investor protection, operational integrity, or compliance with applicable laws, regulations, sanctions, or internal policies.

6.3 Account integrity and unauthorized access

If the Platform reasonably believes that the person using an Account is not the original account holder, or suspects that an Account has been compromised, stolen, or used without authorization, the Platform may request additional verification and may restrict, suspend, or terminate the Account and/or related transactions, or take other protective actions.

6.4 Verification of information

If the Platform reasonably suspects (through verification checks, reviews, audits, or other means) that any information or documentation you provided is inaccurate, false, invalid, incomplete, outdated, or inconsistent, the Platform may request that you correct or update such information within a specified period. Pending satisfactory verification, the Platform may restrict, suspend, or terminate some or all Services, and/or impose limits on deposits, withdrawals, or trading.

6.5 Suspected unlawful or prohibited activity

If the Platform reasonably suspects that your Account or activity involves or may involve unlawful, fraudulent, abusive, or prohibited purposes (including AML/CFT, sanctions evasion, fraud/scams, market manipulation, or other violations), the Platform may take risk-based actions, including restricting, suspending, freezing, terminating the Account and/or Services, and/or reporting to competent authorities where required or permitted by law.

6.6 Correction of errors

The Platform may correct any obvious errors, inaccuracies, or omissions in information displayed on the Platform, including pricing, order information, system calculations, or content, and may take actions consistent with this Agreement to address the impact of such errors (including cancelling or adjusting affected transactions where appropriate and permitted).

6.7 Breach of Terms

The Platform may restrict, suspend, or terminate your Account and/or Services if it reasonably believes that you have violated this Agreement, any applicable product rules, notices, policies, or any other documents incorporated by reference into this Agreement.

6.8 Abnormal trading, system abuse, improper benefits; remedial actions

If the Platform determines, in its reasonable discretion, that you have engaged in abnormal trading behavior, market abuse, manipulation, or other prohibited conduct, or exploited any vulnerability, system error, technical defect, latency, irregularity, or unauthorized means to obtain improper or unjustified benefits, or otherwise violated this Agreement, Platform rules, or applicable laws/regulations, the Platform may take such measures as it deems reasonably necessary to protect the Platform, its users, market integrity, and compliance obligations, including without limitation:

(a) issuing warnings or requiring explanations and additional verification;

(b) restricting, suspending, or terminating access to any product, feature, or promotion;

(c) cancelling, voiding, adjusting, reversing, rolling back, or refusing to execute any transaction or order (where permitted);

(d) closing open orders, forcibly closing positions, or liquidating positions (including for risk management or margin purposes);

(e) adjusting, offsetting, withholding, reversing, or recovering any improper, abnormal, or unjustified gains (including through set-off against your balances, where permitted);

(f) imposing withdrawal limits, holds, freezes, or other restrictions on assets pending investigation; and/or

(g) suspending, freezing, or terminating your Account.

The Platform further reserves all rights and remedies available under this Agreement and applicable law, including cooperating with regulators, law enforcement, courts, and competent authorities.

6.9 Changes to Services; suspension and discontinuation

The Platform may, from time to time, modify, suspend, discontinue, or terminate any part of the Services (in whole or in part), temporarily or permanently, for operational, security, compliance, legal, or business reasons. Where reasonably practicable and where required by applicable law, the Platform will provide notice. In urgent circumstances (e.g., security incidents, system abuse, regulatory directives), the Platform may act without prior notice.

6.10 Operational measures

The Platform will use commercially reasonable efforts to maintain the normal operation of the Platform and provide a trading environment consistent with industry standards. However, the Platform does not guarantee uninterrupted or error-free Services and may conduct maintenance, upgrades, or emergency measures as necessary.

6.11 Dormant accounts

If you do not log in to your Account for a continuous period of twelve (12) months, the Platform may classify your Account as dormant and may restrict certain functions (e.g., deposits or trading) for security and compliance reasons. The Platform may subsequently close the dormant Account in accordance with its procedures and applicable law, and may recycle the username where permitted. Any remaining assets will be handled in accordance with this Agreement and applicable law, and you may be required to complete verification prior to any release or withdrawal.

6.12 Security measures

The Platform will implement reasonable technical and organizational measures to protect the security of the Platform and user accounts. Where appropriate and reasonably practicable, the Platform may notify you of material security risks or incidents affecting your Account; however, you remain responsible for taking appropriate steps to protect your Account credentials and devices.

6.13 Content removal

The Platform may remove, block, or delete any content that it reasonably believes violates applicable law, regulations, or Platform rules, or is otherwise inappropriate, without prior notice where permitted.

6.14 Compliance requests and local regulatory requirements

The Platform may request additional information or documentation from you to comply with applicable laws, regulations, regulatory requirements, sanctions, court orders, or instructions of competent authorities, or to satisfy local regulatory requirements. You agree to cooperate promptly. Where required for compliance, the Platform may restrict, suspend, or permanently discontinue some or all Services to you, or apply jurisdiction-specific limitations.

6.15 Treatment of open orders/positions upon restriction

If your Account is restricted, suspended, or terminated, any open orders, positions, or unsettled transactions may be cancelled, closed, liquidated, or otherwise managed by you (where access remains available) or by the Platform in accordance with this Agreement, applicable product rules, risk controls, and applicable law.

6.16 Disclosure of information

The Platform may disclose, share, or otherwise provide your information (including information you have provided to the Platform and information generated through your use of the Services) to its affiliates, service providers, auditors, banks/payment partners, regulators, law enforcement agencies, courts, competent authorities, or other third parties to the extent reasonably necessary for compliance, risk management, investigations, dispute resolution, or as required/permitted by applicable law. The Platform will handle such disclosures in accordance with applicable data protection laws and its privacy policy.

7. Security and Risk Disclosure

7.1 You should take appropriate measures to protect the security of your account. You are responsible for backing up and maintaining copies of any information stored or transmitted through the Platform services. You should take proper measures to protect your data and hardware from viruses or malware. We are not responsible for any claims or losses resulting from your failure to comply with this clause.

7.2 You and any authorized users must always ensure the security of the IDs you access. You are responsible for taking necessary security measures (or ensuring your authorized users do so) to protect your account and secure your access ID, including but not limited to: creating strong passwords, ensuring the phone numbers and email addresses provided to us are up-to-date, not allowing others to remotely access or share your computer, not disclosing your password to anyone, and logging out promptly after each session.

7.3 If you become aware of or have reason to suspect unauthorized use of your account or that your account security has been compromised, you must notify us immediately.

8. Privacy Protection and Data Processing

The Privacy Policy and Statement are part of this Agreement. For detailed information on the collection and use of personal data related to this Agreement and this Platform, please refer to the Privacy Policy and Statement, as updated and published from time to time by this Platform. You should ensure that you carefully read and understand the Privacy Policy and Statement. Registering for or using the Platform services constitutes your acceptance of all terms of the Privacy Policy and Statement.

9. Intellectual Property Rights

9.1 The intellectual property rights of this Platform shall at all times belong to this Platform. All intellectual property rights in this Platform, including but not limited to the website logo, database, website design, text and graphics, software, photos, videos, music, sounds, and any combination thereof, software compilations, related source code, and software (including applets and scripts), belong to this Platform. You may not reproduce, modify, copy, distribute, or use any of the foregoing materials or content for commercial purposes. All rights in the name of this Platform (including but not limited to goodwill, trademarks, and logos) belong to the Platform.

9.2 During the term of this Agreement or while we provide you with the Platform services, this Platform grants you a non-exclusive license to use the intellectual property rights (excluding trademarks) associated with the Platform services. Your access to this Platform or use of any services provided by this Platform does not constitute a transfer of any intellectual property rights to you. Nothing in this Agreement shall be construed as granting you, your authorized users, or any third party any intellectual property rights, whether by implication, estoppel, or otherwise, other than fair use.

9.3 You and your authorized users shall not, at any time (unless permitted in writing by this Platform), engage in the following activities:

1) Copy, modify, publish, transmit, distribute, perform, display, or sell any information or data related to the intellectual property of this Platform;

2) Decompile, reverse engineer, or otherwise attempt to discover any source code, algorithms, or concepts of this Platform;

3) Use any deep link, web crawler, robot, spider, or other automatic device, program, script, algorithm, or method, or any similar or equivalent manual process, to access, obtain, copy, or monitor any portion of this Platform or obtain or attempt to obtain any materials, documents, or information on this Platform;

4) Use reverse lookup, trace, or attempt to trace any information about any other user or visitor of the Platform Services;

5) Probe, scan, or test the vulnerability of the Platform Services or any network connected to the Platform, or breach any security or authentication measures on the Platform Services or any network connected to the Platform Services;

6) Use any device, software, or routine to interfere with the normal operation of the Platform Services, any transactions on the Platform Services, or any other person's use of the Platform Services;

7) Attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform Services, any server on the Platform, or any Platform Services provided through the Platform, by hacking, password mining, or any other illegitimate or prohibited means;

8) Forge, impersonate, or otherwise manipulate authentication in any manner to disguise your identity or the origin of any message or transmission sent to us;

9) Facilitate any virus, Trojan horse, worm or other computer programming routine that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information associated with the Platform Services;

10) Modify, copy, duplicate, download, store, further transmit, disseminate, transfer, decompose, broadcast, publish, delete or change any copyright notice or label, or license, sublicense, sell, mirror, frame, rent, lease, private label, grant a security interest in, or create derivative works or otherwise exploit any portion of the Platform Intellectual Property; and/or

11) Violate or attempt to violate (1) any applicable law; or (2) the Platform's or any third party's copyright, patent, trademark, trade secret or other intellectual property, or right of publicity or privacy.

9.4 Your acceptance of this Agreement constitutes your voluntary and exclusive transfer to this Platform of all copyrights in any form of information you publish on this Platform, including but not limited to the rights of reproduction, distribution, rental, exhibition, performance, screening, broadcasting, network dissemination, filming, adaptation, translation, compilation, and other transferable rights reserved for the copyright owner. This Platform reserves the right to initiate independent litigation against any party for infringement and obtain full compensation. This Agreement applies to any copyright-protected work you publish on this Platform, regardless of whether such content was created before or after the signing of this Agreement.

9.5 You may not unlawfully use or dispose of the intellectual property rights of this Platform or others while using this Platform's services. You may not publish in any form or authorize other websites (or media) to use information published on this Platform.

10. Indemnification

10.1 You shall indemnify and hold harmless the Platform from any claims, lawsuits, actions, demands, disputes, allegations, or investigations brought by any third party, governmental agency, or industry body, and from all claims, liabilities, damages (actual and indirect), losses (including any direct, indirect, or consequential losses, loss of profits, loss of reputation), costs, and expenses, including, without limitation, all interest, penalties, legal and other reasonable attorneys' fees, and other professional costs and expenses ("Losses") arising out of or in any way related to: a) your access to or use of the Platform account and/or services; b) your violation of any applicable law; c) your breach of this Agreement or other additional documents and terms; or d) your violation of any third-party rights.

10.2 You agree to release the Platform from any and all claims and demands (and waive any rights you may have against the Platform for any Losses you may suffer or incur) arising directly or indirectly from any dispute between you and any other user or other third party arising out of or related to the Platform services (including any digital asset transactions) or the subject matter of this Agreement.

10.3 In any case, our liability for your direct damages will not exceed the total service fees we charge you for your use of this platform for three (3) months.

11. Termination, Disclaimers and Limitation of Liability

11.1 The Platform may, at its sole discretion, suspend, restrict, or terminate your account or services at any time without prior notice if:

· You violate any provision of this Agreement;

· Your account is involved in illegal or suspicious activity;

· It is required by law, regulation, or court order.

11.2 You understand and agree that under no circumstances will we be liable to you or any other person or entity for any of the following:

· loss of income;

· loss of trading profits or contracts;

· loss due to business interruption;

· loss of anticipated monetary savings;

· loss due to information problems;

· loss of opportunity, goodwill or reputation;

· corruption, loss, inaccuracy, defect or omission of data, any errors or delays in the transmission of such data, and any interruption of such data;

· theft of devices that enable access to or use of the Platform;

· the cost of purchasing substitute products or services;

· the functionality, security or availability of any underlying digital asset protocol;

· any indirect, special or incidental loss or damage, whether or not such loss or damage was reasonably foreseeable, and whether or not we have been advised of the possibility of such loss or damage; and/or

· any risks identified in the Risk Disclosure Statement as updated from time to time;

11.3 You understand and agree that we are not liable for any damages arising from any of the following:

· Your specific transactions may involve material violations of law or breach of contract;

· Your behavior on this platform is suspected of being illegal or unethical;

· Your account on this platform is suspected of being under investigation by any judicial authority, or any judicial authority has ordered this platform to be frozen, suspended, fined, or confiscated;

· Your expenses and losses incurred by purchasing or obtaining any data, information, or transactions through this platform, or by any alternative actions;

· Your misunderstanding of this platform's services; and/or

· Any other losses related to the services provided by this platform that are not caused by us.

11.4 We assume no responsibility for any unavailability or delay in service, or any losses incurred by you, due to maintenance of information network equipment, information network connection failures, computer, communication, or other system failures, power failures, weather conditions, accidents, strikes, labor disputes, riots, uprisings, civil unrest, insufficient productivity or production materials, fires, floods, storms, explosions, war, bank or other partner issues, digital asset market collapse, government actions, orders from judicial or administrative authorities, other actions beyond our control or beyond our ability to control, or third-party issues.

11.5 We cannot guarantee that all information, programs, and text contained on this platform are completely secure and free from interference or corruption by viruses, Trojans, or other malicious programs. Therefore, your access to and use of any services on this platform, or the downloading and use of any downloaded programs, information, or data, is entirely your own decision and you assume all risks and potential losses.

11.6 We make no warranties or promises regarding any information, products, or services on any third-party websites linked to this Platform, or any other content not owned by us. Your use of any services, information, or products provided by third-party websites is entirely your own decision and you assume all liability arising therefrom.

11.7 We make no warranties, express or implied, regarding your use of the services on this Platform, including but not limited to the suitability, freedom from errors or omissions, continuity, accuracy, reliability, or fitness for a particular purpose of the services provided by this Platform. Furthermore, we make no promises or guarantees regarding the effectiveness, accuracy, correctness, reliability, quality, stability, completeness, or timeliness of the technology and information involved in the services provided by this Platform. Whether to access or use the services provided by this Platform is your personal decision, and you assume all risks and potential losses. We make no warranties, express or implied, regarding the market, value, or price of digital assets. You understand and acknowledge that the digital asset market is volatile, and prices and values are subject to significant fluctuations or collapses at any time. Trading digital assets is your personal choice and decision, and you assume all risks and potential losses.

11.8 The warranties and commitments set forth in this Agreement are our sole warranties and representations regarding this Agreement and the services provided by this Platform, and supersede any other warranties and commitments, whether written or oral, express or implied. All such warranties and representations represent solely our own commitments and assurances and do not guarantee that any third party will comply with the warranties and commitments set forth in this Agreement.

11.9 We do not waive any rights not set forth in this Agreement to limit, exempt, or offset our liability for damages to the fullest extent of applicable law.

11.10 By registering for or using the Platform services, you acknowledge that you bear all risks arising from any actions we perform in accordance with the rules set forth in this Agreement.

11.11 The foregoing disclaimer shall apply to the fullest extent permitted by law and shall survive the termination or expiration of this User Agreement or the termination of your use of the Platform services.

12. Termination of the Agreement

12.1 The Platform reserves the right to terminate all of its services in accordance with the provisions of this Agreement. This Agreement shall automatically terminate upon the date on which all Platform services are discontinued.

12.2 Upon termination of this Agreement, you shall have no right to require the Platform to continue providing any services or to fulfill any obligations, including but not limited to retaining or disclosing any information contained in your account, or forwarding any unread or unsent messages to you or any third party.

12.3 Termination of this Agreement shall not affect the non-breaching party's right to pursue claims or remedies against the breaching party for any prior or continuing breach.

13. Governing Law and Dispute Resolution

13.1 This Agreement is governed by and shall be construed in accordance with the laws of the Hong Kong Special Administrative Region. Any claim or dispute arising out of or in connection with this Agreement or the services provided hereunder shall be subject to the exclusive jurisdiction and interpretation of Hong Kong SAR law.

13.2 Any dispute, controversy, or claim arising out of or relating to this Agreement, including but not limited to (i) disputes regarding its existence, validity, or termination, and (ii) any non-contractual obligations arising out of or in connection with this Agreement (collectively, "Disputes"), shall first be resolved through good-faith negotiations between the parties.

13.3 If the Dispute cannot be resolved through negotiation, it shall be finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its then-effective rules. The seat of arbitration shall be Hong Kong. The tribunal shall consist of one (1) arbitrator appointed pursuant to HKIAC rules. The language of arbitration shall be English. The arbitral award shall be final and binding on both parties, and the arbitration clause in this Article shall survive the termination of this Agreement.

13.4 You agree that any claims arising from a Dispute shall be brought in your individual capacity only. To the maximum extent permitted by applicable law, you expressly waive any right to bring or participate in any class, collective, or representative action.

14. Assignment

This Agreement shall be binding upon and inure to the benefit of the parties and their respective successors, assigns, executors, and administrators. You may not assign or transfer this Agreement or any rights or obligations hereunder to any third party without the prior written consent of the Platform.

The Platform may, at any time and at its sole discretion, assign or transfer its rights and obligations under this Agreement to any third party upon providing notice to you. In the event of any merger, acquisition, sale, or other change of control of the Platform, we reserve the right to transfer any information collected from you as part of such transaction.

15. Entire Agreement

This Agreement, together with any supplementary documents or terms as may be updated from time to time, constitutes the entire agreement between you and the Platform with respect to the services provided. It supersedes all prior agreements, representations, and understandings, whether written or oral, relating to the same subject matter.

16. Severability

If any provision of this Agreement is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such determination shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.

17. No Agency Relationship

Nothing in this Agreement shall be deemed or construed to create or imply any agency, fiduciary, partnership, joint venture, or other representative relationship between the parties, except as expressly provided herein.

18. Waiver

No waiver by either party of any breach or default under this Agreement shall be deemed a waiver of any preceding or subsequent breach or default. Failure to exercise any right or remedy under this Agreement shall not constitute a waiver of such right or remedy.

19. Force Majeure

The Platform shall not be liable for any delay or failure to perform its obligations under this Agreement due to events of force majeure, including but not limited to natural disasters, war, acts of terrorism, governmental actions, power outages, network failures, or other events beyond the reasonable control of the Platform.

20. Headings

All headings and titles contained in this Agreement are for convenience and reference purposes only and shall not affect the interpretation or scope of the provisions herein.

21. Notices

21.1 The Platform may provide notices or other communications to you by email using the email address you have provided. You are solely responsible for maintaining an accurate and up-to-date email address. Any notice sent to that email address shall be deemed to have been duly delivered and received, regardless of whether a delivery failure notification is received.

21.2 Any notice, consent, or communication given under this Agreement must be in writing, in English, and duly signed or otherwise properly authorized by the sending party.

22. Non-Custodial Relationship

The Platform does not act as the custodian of any digital assets owned by you and assumes no custodial responsibilities or liabilities in connection therewith.

23. Effectiveness and Interpretation

23.1 This Agreement shall become effective upon your completion of the account registration process on the Platform's user registration page and shall be legally binding on both parties.

23.2 The final right of interpretation of this Agreement resides solely with the Platform.

23.3 In the event of any inconsistency or discrepancy between the English version and any translated version of this Agreement, the English version shall prevail.