FAQ

Why Can’t I Sell or Withdraw Immediately After Buying Crypto?
Published on: 2025/08/14 16:55Last Update: 2026/01/08 16:53

After you complete an OTC (Over-the-Counter) crypto purchase on the platform, the T+1 and T+2 security protection mechanism will be automatically applied. This feature is designed to protect user assets and prevent financial loss caused by potentially risky funds entering the platform.

 

What Are T+1 and T+2?

T+1 Restriction (24 Hours)

  • After an OTC purchase, the equivalent amount of the purchased asset (e.g., USDT) will be restricted from being sold via OTC for 24 hours.

  • For example: If you purchase USDT at 2:00 PM on May 1st, you will be able to sell it via OTC after 2:00 PM on May 2nd.

T+2 Restriction (48 Hours)

  • The purchased asset will also be restricted from being withdrawn (on-chain transfer) for 48 hours.

  • For example: USDT purchased at 2:00 PM on May 1st can only be withdrawn after 2:00 PM on May 3rd.

 

Why This Mechanism Exists

The T+1 / T+2 protection mechanism is implemented for the following reasons:

  • Prevent Risky Transactions: Helps detect and block unauthorized or suspicious funds, preventing them from being immediately sold or withdrawn.

  • Protect Both Buyers and Sellers: Adds a safety window for transaction verification, minimizing the risk of losses caused by abnormal trades.

  • Strengthen Platform Risk Controls: Supports the platform’s overall stability, compliance, and security.

 

Additional Notes:

  • T+1 / T+2 restrictions apply only to the specific assets purchased through OTC.

  • These restrictions do not affect your other activities on the platform, such as spot trading, investment products, or other services.

  • Once the restriction period ends, the limitations are automatically lifted, and you may proceed to sell or withdraw without further action.

 

If you have any questions or need assistance, please feel free to contact our customer support team — we’re here to help.

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Why Can’t I Sell or Withdraw Immediately After Buying Crypto?
Published on: 2025/08/14 16:55Last Update: 2026/01/08 16:53

After you complete an OTC (Over-the-Counter) crypto purchase on the platform, the T+1 and T+2 security protection mechanism will be automatically applied. This feature is designed to protect user assets and prevent financial loss caused by potentially risky funds entering the platform.

 

What Are T+1 and T+2?

T+1 Restriction (24 Hours)

  • After an OTC purchase, the equivalent amount of the purchased asset (e.g., USDT) will be restricted from being sold via OTC for 24 hours.

  • For example: If you purchase USDT at 2:00 PM on May 1st, you will be able to sell it via OTC after 2:00 PM on May 2nd.

T+2 Restriction (48 Hours)

  • The purchased asset will also be restricted from being withdrawn (on-chain transfer) for 48 hours.

  • For example: USDT purchased at 2:00 PM on May 1st can only be withdrawn after 2:00 PM on May 3rd.

 

Why This Mechanism Exists

The T+1 / T+2 protection mechanism is implemented for the following reasons:

  • Prevent Risky Transactions: Helps detect and block unauthorized or suspicious funds, preventing them from being immediately sold or withdrawn.

  • Protect Both Buyers and Sellers: Adds a safety window for transaction verification, minimizing the risk of losses caused by abnormal trades.

  • Strengthen Platform Risk Controls: Supports the platform’s overall stability, compliance, and security.

 

Additional Notes:

  • T+1 / T+2 restrictions apply only to the specific assets purchased through OTC.

  • These restrictions do not affect your other activities on the platform, such as spot trading, investment products, or other services.

  • Once the restriction period ends, the limitations are automatically lifted, and you may proceed to sell or withdraw without further action.

 

If you have any questions or need assistance, please feel free to contact our customer support team — we’re here to help.

Was this article helpful?
2 out of 1 found this helpful
Limited-Time New User Offer!
Sign up now to claim your exclusive 12000 USDT gift pack!
Already have an account?Log In
Popular Articles